The Nationals Member for Northern Victoria Gaelle Broad has encouraged people to check that their devices will still function, ahead of the Telstra 3G network shutdown in August.
Telstra was initially scheduled to close its 3G network and migrate over to 4G coverage at the end of June 2024. However, it has extended the network closure by two months to allow households extra time to prepare for the transition.
“If you currently have 3G only devices, they will no longer work after the August deadline,” Ms Broad said.
“This could impact your phone, tablet, medical devices, security systems, and more, so it is important that you are prepared beforehand.
“It may also impact your ability to make emergency calls on older mobile phones, so I urge Northern Victorian residents to make sure their devices are compatible before the migration occurs. It is also important to check up on elderly family and neighbours, who may need assistance with accessing this information.”
If you’re a Telstra customer, or if you have a device that uses Telstra’s mobile network, you can find out if your mobile phone is impacted by texting ‘3’ to 3498.
Telstra will then respond to let you know the status of the device you’re messaging from, and whether you need to take any action.
If you’re using a device to monitor health such as medical alarms, security, or other remote safety situations, and they’re currently using the 3G system, they’ll stop working as the network is closed.
Information regarding the device’s compatibility with the new signal can be found on accompanying paperwork from the manufacturer, or by contacting the provider.
More information can be found at: 3G closure – what do I need to know? – Telstra
Media Contact: Linda Barrow 0484 303 764 linda.barrow@parliament.vic.gov.au
